We would like to come visit but can only stay one night. Do you ever accept one night stays?We really have separate policies for weekend vs. weekday stays. On the weekends (Friday and Saturday nights), we do require a two-night minimum stay. However, there are two main exceptions we can employ if you need a one-night stay. First, if someone else has booked a suite for a Thursday and Friday night stay, then the suite would be available for Saturday only. Or, if another guest has reserved a suite for Saturday and Sunday nights, then a Friday night only stay would be available. Second, as the weekend draws near (usually around Thursday), some owners authorize us to release their suite for a one-night stay. Feel free to call us and we will gladly see if we can accommodate your needs. On weekdays (Sunday night through Thursday night), we can almost always accept a one-night stay but at the regular weekend price. If you would like to take advantage of the fabulous weekday special pricing, a two-night stay will be required. We do not allow moving from room to room for purposes of determining the length of your stay. For example, if you stay one night in one room and then move to another room that does not qualify as a two-night stay for purposes of receiving a weekday discount. As you can imagine, housekeeping costs skyrocket when rooms have to be completely cleaned from scratch daily. If you would like to move rooms during the week, you may do so but will NOT receive the weekday special price. Consider planning your trip to coincide with the weekday specials so that you can enjoy the amazing savings and have a little more elbow room while shopping in town as well!
Does Absolute Charm charge a $15.00 service fee like some other reservations services in Fredericksburg?
Absolutely not! We do not believe in hidden charges. You will only be billed the rate of the room plus Texas hotel tax plus any other packages you may have chosen to add to your reservation.
Will I have to share a bathroom?
NO. All of our accommodations offer private baths. Now, of course if your family rents a two bedroom one bath cottage, the four of you will share the bath. But you will never share a bath with a stranger at ANY Absolute Charm property.
Will my B&B have air conditioning and/or heat?
Absolutely! All of our accommodations offer adequate heating and air conditioning.
We have reserved a two-room cottage but aren't sure if we will be bringing friends or not? Should we just reserve it for the two of us?
If you are unsure, go ahead and reserve the cottage for the two of you. You may add additional guests (subject to your accommodation's maximum occupancy) up until the time of check-in. On the other hand, if you do reserve it for 4 and two can't come, there is usually no fee for dropping the number of guests in the B&B as long as you are still renting each suite agreed upon for at least two people.
How will I know where to check in? All of our guests check in at our reservations desk, located at 709 West Main Street, which is a beautiful historic rock building right on Main Street on the west end of town between the cross streets of Acorn and Cherry. The sign in the yard says both "Tea Rose Quilts and Gifts" and "Absolute Charm Luxury B&B Reservations". Look for the five king sized quilts prominently displayed in the yard; you can't miss us! Just park in front and come on in!
We will arrive after the service has closed. How will we check in?
You will still come to the service, located at 709 W. Main Street (on the west end of Main between Acorn and Cherry Streets.) Walk up to the front porch and look in the black mailbox attached to the building. There you will find an envelope with your name on it. Inside you will find a map, keys, and your paid in full invoice. (Note: if you arrive after 5:00, your remaining balance will be put on the card on file unless you call us beforehand to make other arrangements.)
I need to cancel my reservation; am I responsible?
Any cancellations made 10 days or more in advance of your arrival will only be charged a $25.00 rebooking fee. If you cancel your reservation fewer than 10 days before arrival or if you fail to arrive altogether, you will be charged the full amount of your stay unless someone else rents the room for the night(s) you have reserved it (in which case you will only be charged the $25.00 rebooking fee). No exceptions.
I need to cancel my massage or other package; am I responsible?
Pampering Packages or Massages must be cancelled at least 48 hours in advance or you will be charged the full amount. Please help us respect our vendors by giving ample notice should you need to cancel.
I am canceling my reservation due to a death in the family; am I still responsible?
Please understand that almost all of our guests who cancel do so for legitimate, honest reasons such as a death in the family, illness of a child, loss of job. Nonetheless, our homeowners depend on their rentals, so we must uphold our policy evenly and across-the-board without judging whether one guest’s reason for cancellation is more valid that another’s.
I am more than 10 days away from check-in but need to change my date/suite reserved. Is there a fee?
If you call us more than 10 days prior to arrival, asking to change suites or the dates of your stay, you will only be responsible for a $25.00 rebooking fee.
My reservation is less than 10 days away. I'm still coming but would like to change rooms; is there a fee?
Once you are within the 10 day window, no changes may be made to the reservation except to add nights or to add or take away from the number of guests. If you move rooms, that acts as a cancellation for the homeowner whose room you are cancelling.
I would like to bring my child and/or pet. Is this allowed?
Please look under the Amenities tab at the top of our website and find the drop-downs for children and pets. Those pages will describe and list the properties that are able to accommodate children and/or pets.
What type of gift certificates do you accept?
We only accept gift certificates issued by Absolute Charm. We do not accept certificates from other vendors such as www.bedandbreakfast.com as they charge our homeowner’s additional fees.
I have an Absolute Charm gift certificate that is about to expire. What do I do?
As long as your reservation is placed before the certificate expires, we will honor it. Once the certificate expires, however, we will not be able to change the date or suite reserved to prevent guests from making a random choice right before expiration and then continually moving the reservation as their plans change. As stated on each certificate, the certificate expires one year from the date of issue.